Effective date: 26 June 2026 · Last updated: 9 October 2026
This policy explains what Clippar does with your information — in the iOS app and on clippargolf.com. Clippar is operated by Clippar Pty Ltd (ACN 701 393 277, ABN 69 701 393 277), an Australian proprietary company based in Brisbane, Queensland, Australia.
Your footage is edited on your phone. Finding the swing, trimming the clip, drawing the shot tracer and stitching the reel all run inside the app on your phone. There is no video-processing company in the loop.
One exception: Tracer help. If the tracer on your phone can't follow the ball on a shot, the app can send a few seconds of that one shot to our server, and still pictures from it to Google's Gemini service, to find the ball. Only with your permission, only shots the phone couldn't trace, deleted as soon as the answer is back, and you can turn it off. Section 3 has the detail.
Your footage stays on your phone unless cloud backup is on. Cloud backup is a Clippar Pro feature and is on by default for Pro subscribers — turn it off any time in Profile → Storage & Backup. Your rounds — course, date and hole-by-hole scores — are always saved to our servers so they are there when you sign in on another phone. Your clips, reels and GPS points are copied to us only while cloud backup is on (apart from the few seconds Tracer help sends, and deletes, for a shot the phone could not trace).
The app carries no ads and does not track you. It never collects your device's advertising identifier and never asks to track you across other companies' apps. It does tell Meta (Facebook and Instagram) when the app is installed or opened, and our subscription provider tells Meta when a trial or subscription starts, so we can see which of our ads work — section 4b says exactly what is sent. Never your name, email, videos or golf data.
This website is different. clippargolf.com carries Meta and Google advertising and analytics tags, so we can tell whether our ads work. Section 4a says exactly what they receive.
Clippar is a golf highlight-reel app. You record your shots on the course and the app finds each swing, trims it, and assembles a reel. We decide how the personal information described here is handled, which makes us the data controller for it.
Privacy questions, requests and complaints: email support@clippargolf.com, or use the contact form and choose “Privacy or data request”. A person reads those.
The Where it lives column is the important one. A lot of what Clippar handles never leaves your iPhone.
| What | Details | Where it lives |
|---|---|---|
| Account | Your email address, display name, and the identifier from how you signed in (email, Apple or Google). If you use Sign in with Apple we also store an Apple token so we can tell Apple to disconnect your account when you delete it. | Our servers (Supabase) |
| Profile | Optional details you add — handicap, home course, profile photo — and the device ID of a Bluetooth clicker if you pair one. | Our servers |
| Rounds & scores | Courses played, dates, hole-by-hole scores, putts, penalties and shot records. | Our servers, always — the round, its date and your scores are saved as you play so they are there when you sign in on a new phone. Shot records with GPS points are added only while cloud backup is on. |
| Video & audio | The clips you record, including the audio track, and the reels made from them. | Your phone. Copied to our storage only while cloud backup is on — on by default with Clippar Pro, off for everyone else. Separately, Tracer help sends a few seconds of a shot the phone could not trace, and deletes it once done. |
| Location (GPS) | A GPS point captured with each shot while you're recording a round. | Your phone. Copied to our servers with your clips only while cloud backup is on. |
| Subscription | Whether you have Clippar Pro and when it expires. Apple takes the payment; we only get the status. We never see your card. | Our servers, and RevenueCat |
| Mount Kit orders | If you buy the Mount Kit: your name, email, delivery address and order details, entered into Shopify's checkout. Payment is taken by Shopify Payments — we never see or store your card number. | Shopify (checkout, order records and Shopify Payments) |
| Ad measurement (app) | A random identifier the app creates, the fact that the app was installed or opened, basic device details, and — from our subscription provider — trial and subscription events with their price. See section 4b. | Meta Platforms (USA), and RevenueCat |
| Crash reports | Error messages, stack traces and basic device and app information when something goes wrong. | Sentry (United States) |
| IP addresses | See section 4 — collected briefly to stop abuse of our public endpoints. | Our servers |
| Waitlist (website only) | If you join the waitlist on clippargolf.com: your name, email and how often you'd like updates. | Neon (database) and Sender.net (email) |
We do not collect: advertising identifiers, contacts, health data, browsing history, or anything about you from other apps. The app runs no ads. It includes one advertising-measurement kit, Meta's, which reports installs and app opens (section 4b); this website runs advertising and analytics tags (section 4a). We do not sell your personal information. We do not use your golf footage to train AI models, ours or anyone else's.
If you upload a profile photo, it is stored privately and served to you by short-lived links — only your own account can load it.
When you record a shot, the app analyses the video on your phone to find the swing, trims the clip, draws the shot tracer, and later stitches your clips together with music into a reel. All of that uses your phone's own processor. There is no third-party video-editing service. The one time any of a shot leaves your phone to be worked on is Tracer help, below.
Sometimes the tracer on your phone can't follow the ball — it is too small, lost against a bright sky, or hidden. Where your version of the app offers Tracer help, it can ask for help with those shots only:
The clip is deleted from our storage as soon as the answer is back, and an automatic sweep deletes anything left behind (for example if the app was closed mid-way) within 24 hours. Our server keeps no copy. We use Gemini under Google's paid API terms, under which Google does not use what we send to train or improve its products; it keeps a log of requests for a limited period solely to detect misuse and keep the service secure.
Shots your phone traces by itself are never sent, and Tracer help sends nothing else — not your other clips, your reels, your location or your scores. The app asks your permission, naming Google, before Tracer help sends anything, and you can turn it off at any time in Profile → Shot tracer → Tracer help. With it off, shots the phone can't trace are left untraced.
Without Clippar Pro, your clips and reels stay on your device and nothing is uploaded. With Clippar Pro, cloud backup is on by default: your clips are copied to our storage in the background so they survive reinstalling the app, changing phone or losing one. Turn it off at any time in Profile → Storage & Backup and uploads stop. Your rounds and scores are saved to our servers whether or not backup is on; GPS points travel with your clips, so they are sent only while backup is on.
Clips are recorded with their audio track, and the app can use impact sound to help find the swing. If you'd rather not record audio, decline or revoke the microphone permission in your iPhone settings — Clippar still detects and trims swings without it. Please also read the filming other people section of our Terms, because recording other people's conversations is the part of this that carries real legal risk for you.
Clippar asks for location only while you're using the app — never in the background, and we haven't requested the “Always” permission. A GPS point is captured with each shot so the app can work out which hole you're on and how far the shot went. Decline it and hole-matching gets less accurate; everything else still works.
Some of our endpoints are open to the internet, so we record IP addresses briefly to stop them being abused:
These records exist to prevent abuse, nothing else. They aren't used to profile anyone, aren't linked to your account, and aren't shared. The website also loads fonts from Google Fonts, which means Google receives your IP address as part of serving them.
This section is about clippargolf.com only. What the app sends is in section 4b.
So that we can tell whether our advertising works, this website reports what you do on it to two companies:
What they are told: the page you are on, and the steps you take — viewing the kit, adding it to the cart, starting checkout, and completing an order. For a completed order they also receive the order number, the items and the amount paid.
They are not sent your name, your email address, your phone number or your delivery address. They do receive the IP address and cookie identifiers your browser sends to any website you visit, and they may use those to recognise the same browser elsewhere.
If you would rather not be measured, any standard content blocker or your browser's tracking protection will stop these tags. Nothing on this site stops working if you block them — you can still browse, order and check out.
We advertise Clippar on Facebook and Instagram. To learn which of those ads lead to people installing Clippar or starting a trial, the Clippar app includes Meta Platforms' software development kit. When you install and open the app it sends Meta a random identifier created by the app, the fact that the app was installed or opened, basic technical details about your device (such as its model, operating system version, language, time zone and IP address) and, on Android, how the app was installed. If you start a free trial or buy or renew a subscription, our subscription provider RevenueCat tells Meta that this happened, with the price and currency and the same random identifier.
We do not give Meta your name, email address, phone number, location, or any of your videos or golf data, and Clippar does not collect your device's advertising identifier. On iPhone, Clippar does not ask to track you, and Meta measures these events using Apple's and Meta's privacy-preserving measurement (SKAdNetwork and Aggregated Event Measurement). Meta processes this information under its own privacy policy.
If you would rather this didn't happen, email support@clippargolf.com and we will stop sending your trial and subscription events to Meta. Meta also lets you see and disconnect activity that apps share with it, under Your activity off Meta technologies in your Facebook or Instagram settings.
That's the whole list. We don't use your information for anything you wouldn't expect from the above.
If you opt in, we may email you golf tips, product news and offers. You choose this separately when you create your account or later in the app — it is never bundled into accepting our Terms, and we do not treat creating an account as agreeing to marketing. You can change your mind at any time: every marketing email carries an unsubscribe link that works with one click, and you can also turn it off in the app under Profile → Notifications. We record whether you opted in, when, and where you did it.
Where the UK or EU General Data Protection Regulation applies to you, the box is not pre-ticked — you have to tick it yourself, because a box you never touched is not consent. Elsewhere it may start ticked, and you can untick it before you create the account.
Turning marketing off does not stop service messages — password resets, security notices, changes to your subscription, and updates about an order you have placed. Those are part of running your account and are not marketing.
We do not sell or rent your email address, and we do not send you other companies' marketing.
These companies process information on our behalf so the Service can run. Each has its own privacy terms. Where they handle your personal information for us, we remain accountable to you for how they handle it.
| Provider | What it receives | Role & location |
|---|---|---|
| Supabase | Your account, profile and — only if you turn on cloud backup — your rounds, scores, shots, GPS points, clips and reels; and, for Tracer help, the few seconds of a shot being traced, deleted once done | Database, sign-in and file storage. Hosted in Supabase’s Oceania (Sydney) region. |
| Apple | Sign in with Apple, and In-App Purchase of Clippar Pro | Sign-in and payment. Apple acts on its own account for App Store transactions. |
| Sign in with Google, if you use it. Also your IP address when the website loads Google Fonts. | Sign-in; fonts (USA) | |
| Google (Gemini API) | Still pictures from a shot the tracer on your phone couldn't follow — only if you have turned Tracer help on. Not your name, email, account or location. | AI image analysis to find the ball, under Google's paid API terms: not used to train its models (USA) |
| Vercel | The few seconds of a shot sent for Tracer help, while our server looks for the ball. Not kept. | Server processing (Sydney, Australia) |
| Meta Platforms | Website: pages viewed, add to cart, checkout started, and completed orders (order number, items, amount). App: a random identifier created by the app, app installs and opens, and basic device details; and, from RevenueCat, trial and subscription events with their price. Never your name, email, phone, address, videos or golf data. | Advertising measurement (USA) |
| Google Analytics & Google Ads | Website only. The same website events, through the Google tag. | Analytics and advertising measurement (USA) |
| RevenueCat | Your account ID and subscription status. It passes trial and subscription events to Meta with the app's random identifier (section 4b). | Subscription management (USA) |
| Shopify | Name, email, delivery address, order details and the payment details you enter when buying the Mount Kit | Our online store, checkout and order records, and payment processing through Shopify Payments. Shopify handles card data; we never see it. Shopify operates internationally. |
| Sentry | Crash reports, stack traces and device diagnostics, plus a handful of product-usage events (which steps of the subscription flow you reached). We tag crash reports and product-usage events with your account ID — never your email, your name or your footage. Identifying details could still appear incidentally inside an error message. | Crash reporting (USA) |
| Resend | Your email address and the emails we send you — account and order messages and, only if you opted in, marketing | Email delivery (USA) |
| GolfCourseAPI | The course name you type into search. Nothing that identifies you is sent — the request goes through our server, not from your phone. | Course lookup |
| Expo | Device and app version information when the app checks for an over-the-air update | App updates (USA) |
| Neon | Website waitlist only: name, email, update preference, and the signup IP address | Waitlist database |
| Sender.net | Website waitlist only: name, email, update preference | Email updates you asked for |
We may also disclose information where the law requires it, to protect someone's safety or our legal rights, or if the business is ever sold or transferred — in which case we'd tell you.
Some of the companies above store and process data outside Australia, mainly in the United States — RevenueCat, Sentry, Expo, Resend, Meta, Google (Gemini, for Tracer help) and, for the website waitlist, Neon and Sender.net. Shopify and Apple also operate internationally.
Before disclosing personal information overseas we take reasonable steps to make sure the recipient handles it consistently with the Australian Privacy Principles, and we do that through our contracts with them. Australian law is clear that this obligation stays with us — if an overseas provider mishandles your information, that is treated as our responsibility, not theirs alone. We don't outsource that to a disclaimer.
This mirrors the “App Privacy” panel on our App Store listing. The following are collected and linked to your identity:
Clippar does not track you across apps or websites owned by other companies, never asks to, contains no advertising, and does not use the advertising identifier (IDFA). Its advertising measurement uses Apple's and Meta's privacy-preserving routes (section 4b). Location and user content are declared as collected because they are, once you turn cloud backup on — even though most users won't.
Account information and anything you've backed up is kept while your account is open, and deleted when you delete your account (section 10). Crash reports age out on Sentry's retention schedule. The abuse counters in section 4 hold an IP address only for the length of their window — an hour or a day depending on the endpoint. Routine database backups are overwritten on a rolling cycle. Clips sent for Tracer help are deleted as soon as the shot is traced, and within 24 hours at the latest.
Mount Kit order records are kept in Shopify — name, email, delivery address, amount and date — because Australian tax law requires business records supporting a sale to be kept for five years. Deleting your Clippar account doesn't erase those, and we can't erase them for you.
You can delete your account yourself, from Profile → Delete Account. It's a real deletion, not a deactivation, and it can't be undone. We ask you to sign in again first to make sure it's really you.
When you delete your account we:
Two things to know. Deleting your Clippar account does not cancel an Apple subscription — you must cancel that in Settings → [your name] → Subscriptions on your iPhone, or Apple will keep charging you. And if you shared a reel link you'd like taken down, tell us before you delete, because afterwards we can't identify which one was yours.
If deletion doesn't work for any reason, tell us through the contact form and we'll do it manually.
Wherever you live, you can ask us to:
Use the contact form. We aim to respond within 30 days and won't charge you. If you're not happy with our answer, you can complain to a regulator — in Australia, the Office of the Australian Information Commissioner at oaic.gov.au.
The Privacy Act 1988 (Cth) exempts small businesses under a A$3 million annual turnover, and Clippar is currently below that threshold. We've chosen to write and operate this policy to the Australian Privacy Principles anyway, because the exemption is a technicality and you shouldn't get weaker treatment because we're small. If our turnover grows past the threshold, the Act applies to us permanently and nothing here would need to change.
Separately, note that the exemption has never applied to individuals. Since 10 June 2025 there is a national right to sue for a serious invasion of privacy, and it has no exemption for personal or non-commercial conduct. If you film other people, that applies to you. Our Terms explain what that means in practice.
If personal information we hold is lost or accessed by someone who shouldn't have it, and there's a real risk of serious harm to you, we will assess it promptly, notify you directly, and notify the Office of the Australian Information Commissioner. We'll tell you what happened, what information was involved, and what you should do about it. We won't sit on it.
If you're in the UK or EU, we rely on:
If you're a California resident: in the past 12 months we've collected the categories described in section 2 — identifiers, internet and diagnostic activity, geolocation, audio and visual content, and commercial information — for the purposes in section 5. We do not sell your personal information. The only information that reaches advertising companies is what sections 4a and 4b describe, to measure our own advertising; to opt out of the app's, email support@clippargolf.com. You can ask us to tell you what we hold, to correct it, or to delete it, and we won't treat you differently for asking. Use the contact form.
Clippar is for people aged 13 and over and isn't aimed at children. We don't knowingly collect personal information from anyone under 13. If you think a child has given us their information, tell us through the contact form and we'll delete it.
Everything travels over encrypted connections (HTTPS/TLS). Access to our database and storage is restricted so that your rows and files are only reachable by your account. Share links use a 128-bit random token that can't realistically be guessed, and the video address behind a link expires after an hour. Account deletion requires you to have signed in within the last ten minutes, so a stolen session can't be used to destroy your account.
No system is perfectly secure, and we won't claim otherwise. If something goes wrong, section 13 says what we'll do.
We may update this policy. When we change something that actually affects you, we'll update the “Last updated” date and tell you in the app or on this page. Questions, requests or complaints: email support@clippargolf.com or use the contact form.
Clippar Pty Ltd
ACN 701 393 277 · ABN 69 701 393 277
53 Franklin Street, Kelvin Grove QLD 4059, Australia