Clippar Golf

Mount Kit Terms of Sale

Effective date: 4 August 2026  ·  Last updated: 24 August 2026

These terms apply when you buy the Clippar Mount Kit — the phone mount, the Bluetooth clicker and the portable charger. They're separate from our Terms of Service, which cover the app, because buying a physical product and subscribing to software work differently under Australian law and deserve to be written differently.

Who you're buying from

Clippar Pty Ltd
ACN 701 393 277 · ABN 69 701 393 277
53 Franklin Street, Kelvin Grove QLD 4059, Australia
Brisbane, Queensland, Australia
Contact: contact form or support@clippargolf.com

Contents

  1. What's in the kit
  2. Ordering & payment
  3. You'll need the app
  4. Delivery
  5. Battery safety
  6. Your consumer guarantees
  7. If something's faulty
  8. Warranty & consumer guarantees
  9. Changed your mind
  10. Cancelling an order
  11. Risk & ownership
  12. Liability
  13. Your details
  14. Governing law
  15. Contact

1. What's in the kit

ItemWhat it does
Phone mountClamps to a golf bag frame, buggy handle or cart rail and holds a phone at an adjustable angle. Fits standard-sized smartphones with or without a case.
Bluetooth clickerA pocket-sized remote that marks the start and end of a shot so you don't have to walk back to the phone.
Portable chargerA rechargeable 5,000 mAh lithium-ion power bank with a built-in USB-C cable, for topping up your phone during a round. We don't publish a hours-of-charge figure, because how far 5,000 mAh goes depends entirely on your phone.

Price: A$99 for the kit, in Australian dollars, including GST. One kit, everything in it, a one-time payment with no subscription attached to the hardware. Delivery is calculated at checkout and shown to you before you pay.

Product photos are indicative. Colours and minor design details may vary between production runs. If a variation matters to you, ask us before ordering.

2. Ordering & payment

Orders are placed on this website and paid through Shopify Payments, Shopify's own checkout. It collects your card details directly — we never see or store your card number.

This is a pre-order

The kit is not manufactured yet. You are paying now to reserve one from the first production run, which we expect to dispatch in December 2026. That is a genuine estimate, not a promise we have a factory date behind — and it is why you can cancel any time before your kit is dispatched and get the whole amount back, no reason needed. Tell us through the contact form.

If December slips, we will email you and tell you the new date before we take any further orders. If it slips far enough that the kit is no longer any use to you, cancel and we refund you in full.

Placing an order is an offer to buy. Our acceptance happens when we send you an order confirmation, not when the payment goes through. If we can't fill your order — the kit is out of stock, we can't deliver to your address, or the price shown was wrong — we'll tell you and refund you in full. That's the end of it; we won't hold your money against a future order unless you ask us to.

Prices can change, but never for an order we've already confirmed.

3. You'll need the app

The Mount Kit is designed to be used with the Clippar iOS app. Be clear on what that means before you buy:

  • The kit is a one-time purchase and the app is free. Recording, shot detection, trimming, previewing and exporting your highlight reel are all free — the part the kit exists to make easy is not behind a paywall.
  • Clippar Pro is optional and buys one thing: cloud backup. Without it your rounds live on your phone only, which is fine until you lose the phone. You never need Pro to use the kit.
  • The app is iOS only. The mount will physically hold an Android phone, but there's no Clippar app for it.

If the app isn't available in your region, the kit is still a phone mount, a Bluetooth remote and a power bank — but it is built to be used with the app, and there is no reason to buy it otherwise.

4. Delivery

We ship within Australia only. That isn't a commercial preference — the kit contains a lithium-ion battery, which is classified as dangerous goods (UN3480) and can't be sent by air or exported without a compliant freight arrangement. We'd rather ship to fewer places properly than to more places badly.

  • Carrier and service: a road-only domestic service that accepts lithium batteries, with dangerous-goods labelling. We haven't signed the freight contract yet, so we're not going to name a carrier we might not use — we'll tell you which one it is, in writing, before your kit ships, and you can cancel for a full refund up to that point if you'd rather not accept it.
  • Dispatch: December 2026, from the first production run. See the pre-order note in section 2.
  • Transit time: road freight is slower than air, so expect it to take longer than an Express Post parcel. We'll give you a realistic estimate with your tracking number rather than a number we've guessed at now.
  • You'll get a tracking number when the parcel is dispatched.
  • We can't deliver to PO boxes or parcel lockers for this product. Dangerous-goods freight needs a street address someone can sign at.

Delivery estimates are estimates. If your parcel is materially late we'll chase the carrier and keep you posted. If it's so late that it's no longer any use to you, tell us — under the consumer guarantees you may be entitled to a refund, and we won't argue about a delivery we got wrong.

Make sure your delivery address is right. If a parcel comes back to us because the address was wrong, we'll re-send it once you've paid the return and re-delivery freight.

5. Battery safety

Please read this before using the charger

The portable charger contains a rechargeable lithium-ion battery. Lithium-ion batteries store a lot of energy in a small space. If they're damaged, overheated, short-circuited or charged with the wrong equipment, they can vent, catch fire, or explode. This is rare, and it's also the reason these instructions exist.

  • Don't leave it in a hot car. A closed car in an Australian summer gets far hotter than the battery is rated for. This is the single most likely way to damage it.
  • Don't charge it unattended, overnight, or on a bed, sofa or carpet. Charge it on a hard, non-flammable surface.
  • Use the cable and charger supplied, or a reputable equivalent that matches the stated voltage and current.
  • Don't use it if it's damaged — dented, punctured, swollen, leaking, discoloured, or if it smells odd or gets unusually hot. Stop using it immediately and contact us.
  • Don't drop it, crush it, drill it, immerse it in water, or take it apart.
  • Don't short the terminals or carry it loose with keys and coins.
  • Keep it away from children.
  • Charge and store it at ordinary room temperature, out of direct sun — not in a hot car, not in a golf bag left on asphalt, not next to a heater. We'll publish the manufacturer's exact rated temperature range on this page once the cell is finalised, and it will be in the box.
  • Don't put it in household rubbish or kerbside recycling. Lithium batteries cause fires in waste trucks and recycling facilities. Take it to a battery recycling drop-off — B-cycle lists collection points across Australia.
  • Air travel: power banks must go in your carry-on, never in checked baggage. Check your airline's rules before you fly.

If the battery overheats, swells or catches fire, get away from it and call 000. Don't try to smother a lithium fire with a blanket. Then tell us what happened — we have a legal obligation to report serious incidents, and we need to know.

If this product causes injury or property damage, contact us immediately through the contact form, choosing “Safety issue”. Australian law requires us to report a death or serious injury associated with a consumer product to the regulator within two days of becoming aware of it. Reporting it is not us admitting fault — it's how the system is meant to work, and it's how other people get warned.

6. Your consumer guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

In plain terms, the law says the kit must:

  • be of acceptable quality — safe, durable, free from defects, and doing what a kit like this is normally expected to do;
  • match its description and any demonstration or sample;
  • be fit for any purpose we told you it was fit for, or that you told us about before buying;
  • come with clear title, and no undisclosed money owing on it;
  • have spare parts and repair facilities reasonably available for a reasonable time — unless we told you in writing before you bought that they wouldn't be.

These guarantees apply regardless of anything else on this page. Nothing in these terms excludes, restricts or modifies them, and we won't try to. They aren't limited to a warranty period, either — how long they last depends on what a reasonable person would expect from a product of this type and price, which may be longer than any warranty we offer.

One point specific to this product: if the kit is unsafe, that is automatically a “major failure” under the law. You don't have to accept a repair. You choose between a refund and a replacement.

7. If something's faulty

Send us the details through the contact form — your order number, what's wrong, and a photo if it helps. We'll reply within 2 business days.

For a major failure — the kit is unsafe, it's substantially different from how it was described, it doesn't do what it's meant to and can't easily be fixed, or you wouldn't have bought it had you known — you choose: a refund, or a replacement. Not us. You can also claim compensation for any other reasonably foreseeable loss the failure caused.

For a minor problem that can be fixed, we'll repair it, replace it, or refund you, within a reasonable time. If we don't fix it in a reasonable time, you can have it fixed elsewhere and claim the reasonable cost back from us, or reject the kit and get a refund.

We pay the return freight on faulty goods. Don't post the battery back to us until we've given you instructions — lithium batteries can't legally be sent by ordinary post or air freight, and we don't want you breaking the law on our behalf. If the charger is damaged or swollen, do not post it at all; tell us and we'll sort out safe disposal and a replacement.

Refunds go back to the card you paid with. Consumer guarantee claims aren't time-limited by a warranty period — see section 6.

8. Warranty & consumer guarantees

We don't offer a separate manufacturer's warranty, and we're telling you that plainly rather than leaving you to notice it.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

That is not us giving you less. A voluntary warranty is an extra promise on top of the law, and it comes with a fixed period — twelve months, twenty-four months — after which people assume they have no rights left. The consumer guarantees in section 6 have no expiry date. How long they last depends on what a reasonable person would expect from a $99 kit, which for a mount and a clicker is a good deal longer than a year.

So if the kit is faulty, don't check a warranty period. Read section 6 and section 7, then tell us through the contact form or at support@clippargolf.com. We pay the return freight on faulty goods.

If we do introduce a warranty against defects later, it will appear here in full, with everything the law requires it to say — and it will be in addition to these guarantees, never instead of them.

9. Changed your mind

The law doesn't require us to refund a change of mind, and we want to be straight with you about that rather than implying a right you don't have.

Before your kit is dispatched, change of mind doesn't cost you anything. This is a pre-order — cancel for any reason, or no reason, and we refund the full amount. See sections 2 and 10.

After delivery, you can return an unopened, unused kit within 30 days for a refund of the purchase price. You pay the return freight. The charger is a lithium battery and can't go through ordinary post, so don't send it yourself — tell us and we'll arrange a compliant service. Once we've received the kit and checked it's unused, we refund you within 5 business days.

To start a change-of-mind return, use the contact form. This matches the refund policy shown to you at checkout — if the two ever disagree, the refund policy at checkout is the one that binds us, and we'll honour whichever is better for you.

Your rights if something is faulty are set out in sections 6 and 7 and are completely unaffected by any of this.

10. Cancelling an order

If you want to cancel, tell us through the contact form straight away. If we haven't dispatched yet, we'll cancel and refund you in full. If it's already gone, section 9 applies.

We may cancel an order and refund you in full if we can't source stock, can't deliver to your address, or if the listing showed an obviously wrong price. We'll tell you why.

11. Risk & ownership

Ownership and risk pass to you when the kit is delivered to the address you gave us. If it's lost or damaged in transit before then, that's our problem to sort out with the carrier, not yours — tell us and we'll replace it or refund you.

12. Liability

Sections 6 and 7 come first. Nothing here excludes, restricts or modifies your consumer guarantees, or any other right you have under the Australian Consumer Law that can't be contracted out of — including your rights if goods with a safety defect cause injury or damage.

Beyond those rights, and only to the extent the law allows, we're not liable for indirect or consequential loss arising from the kit — for example a round that didn't get filmed, or a missed shot. We're not liable for damage caused by using the kit in a way these terms tell you not to, particularly the battery safety instructions in section 5.

We're not responsible for damage to your phone caused by mounting it incorrectly, or by the mount being fitted to a bag or rail it doesn't suit. Check the fit before you leave the clubhouse, and don't ride a cart with a phone mounted where it can be struck.

13. Your details

To ship you a kit we need your name, email and delivery address. Those go into Shopify's checkout and are held by Shopify as the record of the sale, which we're required to keep for five years for tax purposes. Our Privacy Policy explains the rest.

We'll email you about your order. We won't add you to a marketing list because you bought something — if you want product updates, join the waitlist yourself.

14. Governing law

These terms are governed by the laws of Queensland, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Queensland. If you live in another state, this doesn't take away the protection of the consumer laws that apply where you live.

15. Contact

Anything at all about an order, a fault, or the battery: use the contact form. If it's a safety issue, choose that topic and we'll treat it as urgent.

Clippar Pty Ltd
ACN 701 393 277 · ABN 69 701 393 277
53 Franklin Street, Kelvin Grove QLD 4059, Australia
Contact: contact form, or support@clippargolf.com

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